SHPPING TERMS
SHPPING TERMS
At Residecors, we are committed to providing a seamless shipping experience for our customers. Our policy is designed to ensure timely delivery and set clear expectations.
1) Order Processing Times
Upon placing your order, we begin processing it promptly. Your package is expected to arrive within 5-7 business days from the date of order placement. We strive to deliver your package to your doorstep within this timeframe.
2) Shipping Costs
Shipping costs are determined based on the total order amount. We may offer free shipping for orders above a specified threshold to enhance your shopping experience.
3) Returns, Changes, and Cancellations
For information regarding returns, changes to orders, or cancellations, please refer to our dedicated Returns and Refunds Policy. We aim to provide flexible options to ensure customer satisfaction.
Contact Us
If you have any questions about our Shipping Policy or haven't received your order within the expected timeframe, please reach out to us at Support@residecors.com or call us at (936) 215-6457.
RETURN AND REFUND TERMS
RETURN AND REFUND TERMS
At Residecors, we strive for your complete satisfaction with every purchase. Our return and refund policy is designed to be straightforward and customer-friendly. We guarantee a 100% refund in the following cases:
Damaged Product: If your product arrives damaged, we will provide a full refund. Please contact us at Support@residecors.com within [number] days of receiving your order. Include clear photos of the damaged product for prompt processing.
Product Does Not Match Description: If the product you receive does not match the description on our website, you are eligible for a full refund. Contact our support team at Support@residecors.com to initiate the refund process.
Unsatisfied with the Outcome: If you are unsatisfied with your purchase for any reason, we offer a money-back guarantee. Simply inform us of your dissatisfaction, and we will process the refund without any hassle.
Additional Information: For specific product-related return and refund policies, please refer to the product page. If you have any questions or need further assistance regarding our refund policy, feel free to contact our dedicated support team at Support@residecors.com or call us at (936) 215-6457.
We value your satisfaction and aim to provide a seamless shopping experience at Residecors.
Find Peace with Residecors Decorative Water Feature
Residecors Decorative Water Fountain brings a blend of zen and elegance to any space. Its three tiers create a gentle, soothing flow of water, making it a perfect addition to your home decor. Use it to de-stress after a long day or as a serene backdrop for yoga and meditation sessions.
Artistic 3-Tier Water Feature
Enhance your space with Residecors Artistic 3-Tier Water Feature. Inspired by Asian design, it includes a unique lighting feature for a calming ambiance. Customize with river rocks in the deep basin or tiers. The quiet, built-in pump circulates water to prevent algae. Simply plug in to start and use the switch to turn off.
Canβt find what you need?
Contact our Customer Service Team
- Support@residecors.com
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(936) 215-6457
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3310 Eastern Avenue, Baltimore, Maryland, United States
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Monday β Friday, 9am β 5pm ET